Twisty Support

We're here to help.

For help with Twisty, email legal@twisty.app.

Getting help

Need a hand with Twisty? Email us at legal@twisty.app and we'll get back to you, usually within 1–2 business days. Please include your account email and a short description (and a screenshot if it helps).

Generations (images & videos)

Pick a template or describe what you want, add your photo where required, and tap Generate. If a generation fails you are not charged — credits are only spent on successful results. Some requests (e.g. copyrighted characters or public figures) may be blocked by our AI provider; try a different prompt or photo.

Subscriptions & credits

Subscriptions and credit purchases are handled by Apple through your App Store account. Manage or cancel a subscription anytime in Settings → your Apple ID → Subscriptions on your device. Credits are added to your balance on purchase and shown in the app.

Refunds

All purchases are processed by Apple, so refund requests are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and request a refund for the purchase.

Delete your account

You can delete your account and associated data anytime in the app: Settings → Delete account. You can also email legal@twisty.app to request deletion.

Contact

Questions, bugs, or feedback? Email legal@twisty.app.